Problem solving Category
Sweeping Under the Carpet Makes for a Lumpy Carpet
Posted on February 3, 2014 Leave a Comment
Your company royally messed up on a delivery to a customer. Come to think about it, your company has been making a habit of messing up on deliveries. It has gotten to the point where some customers have canceled their orders and gone with your competition. The problem has been addressed and a fix has […]
Semper Gumby
Posted on January 30, 2014 Leave a Comment
Semper Gumby is an unofficial United States Marine term. It means “always flexible”. I am old enough to remember the claymation cartoon “Gumby and Pokey”. I have a Gumby action figure staring at me right now on my bookcase. It is a great reminder that no matter what comes our […]
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